At Grey Matter Solutions, we offer all the technical advice and support any small to medium business owner needs, so you can outsource your IT to us without a worry.
Full Audit Service
When we first meet with new clients, we provide a free full audit service on your current computers, networks, and systems. This audit forms the basis of the plan we provide to your business to ensure you can expand as you need to without having your outdated computer systems let you down. Our focus is on planning for your business growth and updating your computers and systems as you need. We work with you to discover where you want to go and work out a viable and realistic plan to ensure your business can get there with the IT requirements.
Fixed Price IT Support Contracts
We offer clients a fixed price contract, so that you can budget properly for your IT costs and maintenance. You can know exactly what you will spend each month on your IT. This support contract includes a budget for onsite hours per year and unlimited phone support. You can call us anytime with any computer related problem and we’ll help you.
This is a full support contract and includes pro-active server monitoring, so we can find and fix server issues before they become problems for your business. The support contracts enable us to manage third parties, such as your web host and internet providers, so you only have to deal directly with us and we will negotiate with the third parties to ensure your computer issues are resolved promptly.
Quick Fix Solutions
Most small business owners make the mistake of letting a minor computing issue slide for a few months and then end up with a huge invoice for a fix that could cost thousands of dollars. We find that by continually working with our clients, we can find and fix those minor issues while they are still minor problems, reducing the costs of most IT problems. By offering regular maintenance on your computers, we fix minor issues before they become huge problems for your business.
Network Support
Setting up and supporting your networks, so your team can operate at peak efficiency without delays caused by insufficient networking systems is an essential service offered by Grey Matter Solutions.
IT Consultancy
Planning for IT upgrades and to expand your business is not always easy, but with the consultants from Grey Matter Solutions, you’ll find the IT planning is very easy.
VPNs
Setting up Virtual Private Networks allows you or your staff to work from home and still access the business network as if you are in the office. This allows you to provide flexibility and work life balance for your team, while enabling work to be efficient, even from outside of the office.
Database Design
Imagine having a database designed to do exactly what you need it to do for your business. We provide customised database design to enable our clients to get the reports and information they need to make to informed decisions for their business.
Software and Hardware
Grey Matter Solutions can help you to purchase the software and hardware you need to keep your business operating efficiently.
